Intake, Transfer and Release Facility Inmate Lookup

Intake, Transfer and Release Facility Overview

The Intake, Transfer and Release Facility, often shortened to ITR, is operated by the Maricopa County Sheriff's Office at 2670 South 28th Drive in Phoenix. MCSO identifies it as the facility that replaced the old Central Intake processing center at Fourth Avenue Jail. It handles police custody bookings, court-ordered self-surrenders, jail transfers, and all releases from the Maricopa County Jail system.

MCSO says ITR opened in November 2020, is about 190,000 square feet, and includes four functional courtrooms. The facility is paired with the 512-bed short-term holding facility at the same Durango campus, which helps keep newly booked or transferring detainees close to intake, release, court, and transportation functions.

Intake, Transfer and Release Facility Capacity and Population

Research located facility-level capacity facts from the MCSO jail facility page, but not a separate current ITR population count. The sourced capacity figure belongs to the attached short-term facility, while ITR itself is documented by size and function. Countywide adult jail average daily population was 7,582 in FY 2024, but that is a systemwide figure and should not be assigned to ITR alone.

How to Look Up an Inmate at Intake, Transfer and Release Facility

Use the official MCSO Inmate Information search for county jail custody. This lookup is for MCSO jail inmates, not ADCRR state prisoners, BOP federal inmates, or ICE detainees. If the online search does not return a match, call SIMS at 602-876-0322 or use the county records channel after checking spelling, date of birth, and possible transfer.

1. Open the MCSO Inmate Information page and choose booking-number search if the booking number is known.
2. Use the required seven-character booking format, one letter followed by six numbers, or search by first name, last name, and DOB in YYYYMMDD format.
3. Complete reCAPTCHA and confirm whether the person is still in MCSO custody or has been assigned to another jail building.
4. For no result, call 602-876-0322, check the MCSO Mugshot page, or check ADCRR, BOP, ICE ODLS, and VINELink when transfer is possible.

Intake, Transfer and Release Facility Address and Contact

Use the ITR address for self-surrender, release pickup, and booking or transfer questions tied to the Durango jail campus. MCSO family information says self-surrender parking and release pickup route through the public lot at Gibson and 28th Drive.

Visiting Someone at Intake, Transfer and Release Facility

ITR is not the place to assume an in-person social visit. MCSO's county jail visitation rules route non-legal visits through ViaPath/GettingOut remote video, and the inspected MCSO visitation page says onsite video visits are currently suspended. Attorney and professional remote visits require verification at an MCSO visitation center such as Fourth Avenue Jail or Lower Buckeye Jail.

Mail, Phone, and Money at Intake, Transfer and Release Facility

MCSO centralizes incoming inmate mail through Lower Buckeye Jail even when the person is housed elsewhere. Because ITR is a processing and short-term custody hub, confirm current housing and booking number before sending mail or funding an account. Inmates cannot receive incoming phone calls; outgoing calls are managed through GTL.

Verify current rules through MCSO's Information for Families, Visitation, and Inmate Account pages before mailing, visiting, or depositing funds.

Booking and Intake at Intake, Transfer and Release Facility

Most police custody bookings in Maricopa County route through ITR after arrest by MCSO, Phoenix PD, Mesa PD, DPS, or another agency. Medical screening, identifying information, property handling, phone access, classification, and transfer decisions occur during this process. MCSO notes that true identity can require fingerprint comparison, so name-only information should be treated carefully.

Court-ordered self-surrender also uses ITR. MCSO directs self-surrendering people to the public lot on the north side of the building at Gibson and 28th Drive, then to the southeast door marked Self-Surrender. All MCSO releases are processed through ITR, and released people are directed to the same public lot for pickup.

The ITR role is easy to misread because a person may pass through the building without staying there as a long-term housing assignment. The MCSO lookup should be used first to confirm whether the person is still being processed, has moved to the attached 512 Facility, has been assigned to Fourth Avenue, Lower Buckeye, Estrella, Watkins, or Towers, or has left county custody. A court case can also appear before a stable jail housing location appears, so Superior Court or Justice Court records may answer the charge question while MCSO answers the custody question.

Release timing should be confirmed through SIMS rather than guessed from a court minute entry or bond receipt. MCSO family information warns that bond payment does not override immigration holds, other agency holds, or no-bond orders. It also notes that release processing can take time after payment. For self-surrender, release pickup, bond questions, property release, or medication concerns, the safest route is to pair the MCSO web search with the jail information line before traveling to the Durango campus.

About Intake, Transfer and Release Facility

ITR and the attached 512 Facility changed the center of Maricopa County jail intake when they opened in 2020. The facility's courtrooms, transportation hub connection, release processing, and self-surrender route make it central to the jail system even though many inmates move to Fourth Avenue, Lower Buckeye, Estrella, Watkins, Towers, or another custody system after classification.

The building also sits in a cluster of jail functions near South 28th Drive, Durango Street, and Gibson Lane. That local geography matters because several MCSO custody buildings share the same general campus area. A generic map search for a Maricopa jail can point to the wrong entrance, while the official ITR address and the Gibson and 28th Drive public lot directions are tied to self-surrender and release pickup. Visitors should not assume the ITR public route is the same route used for professional visitation at Fourth Avenue or Lower Buckeye.

For records work, ITR should be treated as the start or end point of many MCSO custody events. The booking number, booking date, arresting agency, full name, and date of birth are the details most likely to help with the MCSO Inmate Information search, the MCSO Mugshot page, and any county public-records request. If the person later moves to ADCRR, BOP, or ICE custody, ITR remains relevant for the county booking history, but the later custody search belongs to the state, federal, or immigration locator.